Archive for the ‘how to’ Category

In case you haven’t heard, I have a new article site going, called Well, it’s not exactly new, but the barrage of daily articles and most of the fantastic new authors in this new incarnation certainly are. I’m talking about people like Will Reichard, JC Hewitt, Justin McCullough and others yet to have made their debut.

You’re going to like for social media articles, marketing articles, strategy guides, startup advice and a heck of a lot more, besides. You should really subscribe now, so you can say you were hip when hip wasn’t cool, or whatever people say at such times. Follow @MarcanaGuides for the latest updates sent right to your hot little hands. Hurry on over. I posted a special how-to article there on Google Analytics today, and you know you’ll want it while it’s good and fresh!

Thanks to everyone who has supported this blog. I will continue to post my more personal reflections on social media, marketing and what have you here, but please plugin to for the bulk of my marketing how-to’s, strategy pieces and reviews, not to mention a whole bonanza of other great articles by an entourage of superb topic experts I’ve thankfully bumped into along the way. This blog is not going fallow, it just got too cramped to house this (very recent) flurry of ideas and ambitions, so now it has the help that it deserves.

As they say in the Chengdu dialect…gumbei!


Call me shy I guess. Well, I’m not shy, but I am somewhat private. The day I went up to a room full of 70+ Chinese college students and began to give my first class on business English, it became harder and harder for me not to speak up whenever I have something to say. But in all honestly, I’m still a shy guy. Introverted as all heck! It’s a wonder I can muster the courage to blog. But when I take up something I believe in, that’s when it changes. I don’t call it passion, I call it doing what I believe in. To me, it’s quite an important difference.

Lots of people demonstrate their social behavior with FollowFriday (#FF) each Friday. I frequently am on the receiving end either for my personal or my business Twitter profile. Yet I never do #FF or even thank people as a rule for a simple RT. Was I raised in a barn? Does that rhetorical question even work here?….No seriously, am I just dense-headed? Maybe, but here’s how I do thank people for RTs:

1) Return the favor of being Retweeted by retweeting something important to that person, usually when it matters most to them

Whether it’s a promotion of a product or an event, or just supporting someone when they’re having a rough day or a sweet victory, I like to support people by retweeting them if they’ve done so for me. Sometimes I walk up to people and just start talking to them, or I retweet them without knowing anything else about them, because I think the tweet or the link speaks for itself, and I generally try to give credit where credit is due.

2) Talk up people I like and think are great in public tweets

Whether or not I even know you! Most shy people don’t do that!

3) Follow almost anyone who follows me if they are not a spammy profile

Now, not only do I not hold it against anyone for doing the friendly #FF thing, and I am enormously grateful that people are thinking of me, regardless of whether or not it actually helps anyone’s following. That’s not to say that I have noticed a discernible difference yet, personally, but maybe that’ll change. I do know that I never have followed anyone just because I see a #FF hash tag next to a list of names, even if the person is someone I like and even somewhat respect. Are other people the same as me? Probably not. That’s just me.

That said, I DO think that it’s very important to be social back to people who are social and friendly to you, in whatever way you are most comfortable with. It may not come up today, or tomorrow, but sooner or later you run into everyone twice, even more, especially when you think “oh I’ll never see them again!”. That’s when you are applying for a job or some membership and that person is your pivotal contact. That’s just how life is. And though it’s kind of the wrong reason to be good to people, it’s at least a pragmatic reason for those who feel that being good is “Pollyanna” or whatever. And if it’s not how other people do it, don’t let that stop you rom expressing yourself. Just try not to embarrass anyone. At the end of the day, there is nothing less sociable than humiliating someone (or even just trying to). YOu may not think so, but people remember this behavior, and when it’s your time, they really remember it.

The most important thing on Twitter is just to be authentically you! So if you like #FF or some other trend, don’t do as I do, do as you like! The one thing I can’t stand is the Twitter Nazis who like to say that everyone’s style must be the same. It really shouldn’t be. Just don’t (please) get mad at me if I don’t thank you for a RT or do the Follow Friday bit. It’s not my style, but I do remember a good turn, believe me. I’ve definitely got your number.

Moms Make Excellent Linchpins

[tweetmeme source=”MarkBrimm”]

I’ve been noticing more and more all around me lately on how Mompreneurs got game. I’ve found myself writing about, to and for them. Everywhere you look, they’re doing it up right. They latch onto social media best practices fast, are eager to learn, and most often (in my experience) lack the automatic ego us guys, I’m afraid, have a very hard time overcoming. Just posted a nice little ditty on something I call “Twitter SEO” (how Twitter impacts SEO efforts, not on how to make spam on Twitter, and not addressing all of the more social aspects SMO concerns per se, though many of them, in fact. See the SEO for Twitter post if you’re interested).

Mompreneurs network well on Twitter, so it just seems right to talk about them today. I will be looking for ways to empower this broad section of small businesses every chance I get, because I think the innovative businesses of tomorrow come from duct tape marketing ideas created by small business. I hope you will join me in this. [tweetmeme source=”MarkBrimm”]

Where's the ball?

Doesn't everybody already assume that you're going to do something with the ball?

[tweetmeme source=”MarkBrimm”]


It seems a small thing. The little URL that Twitter gives you in your profile. Many simply don’t have a URL to promote. Or maybe some think it’s unseemly to do so. But when you think on it, it’s the only link to the rest of the you that’s waiting for your followers, and especially your growing fans. If you don’t have a URL, you’re probably not focused enough on what you’re doing on Twitter.


People use Twitter for many reasons, one of which is pure socializing. I get that, but it’s not a long-term strategy. No one is purely a social being. We need to eat, earn a living, make plans. No one expects  you to be one-dimensional. Having something to share, even if you’re not selling anything, is a crucial part of your Twitter profile. It tells people “there’s more here if you ‘d like to go there.” Sooner or later, there are going to be people who want to go deeper into “you”. I try not to have a profile that doesn’t have a purpose other than being social.

There is really just one good way to post your Twitter profile URL: in as short a number of characters as possible, preferably with your brand right up front, preferably without a “www’ getting in the way. If your domain name is simply too long to be seen at a glance in the profile, then use a shortened version. What’s more, you should pick a domain that is focused on one particular type of activity, or at least make sure your URL matches the nature of the tweets for that profile.

I came to realize early on that without a clearly defined purpose, a Twitter profile simply falls flat in the scheme of things. A URL is a clearly defined way to introduce that purpose, even if it’s not something you’re trying to shout at the top of your lungs. Just sayin’? [tweetmeme source=”MarkBrimm”]

Who are you fishing for?

[tweetmeme source=”MarkBrimm”]


I realize that my own blogging is still relatively young in blog years. And no, I’m not engaged in a competitive attempt to get the goat of bloggers here–it’s something else. A very tricky “something else” (I can be kind of a tricky guy).   

Marketers often aim for a non-existent target reader. It shows in how they address their as-yet-to-be-defined audience. Instead of shooting for a tin can in their backyard in the well-lit daylight, they’re aiming for an abstract moon at dusk. Why we do this is sometimes a mystery upon closer examination. And then it hits you: “I haven’t even thought through who my audience actually is yet!”   

This is a frightening thing for a content writer who blogs or writes copy for their own sites. It’s even more scary for those who write for a client. Not knowing exactly who you are writing TO is a problem more writers have then they themselves would like to admit. The reasons are mainly of one sort: time.   

The feeling is that we don’t have time to focus enough to fully penetrate who this reader really is and thus we we’re really writing this content in the first place. Copy is a misleading term, because it’s not about copying anybody or being unoriginal, in fact copy writers are expected to be original and startling, to unnerve and shake the reader’s expectations up in the blender of creative expression.   

So how is it that we become unclear whom a piece  is for? Because the illusion of time. Time is not hindering you from putting your best effort forward, a lack of focus is doing that. That just means you aren’t focusing because your environment or your mood is off, not tuned in to the creative process. It’s not that other people are hindering you so much as your lack of ability to focus.   

I’m always taken aback by people and “experts” who claim that creativity is hindered by influence…really? Really think you can create without influence? Try it some time and see just how full of influences everything you do really is! There is no creation without influence. Even your own creations of 1-2-3 influence your next creations of 4-5-6.   

A writer is ultimately doomed to be influenced in all “original” creations. Deal with that and you’re going to be able to see that it’s not what you are handed, but what you’re doing with what you’ve been handed that matters. That’s what the reader inherently knows to look for. As a writer, however, we can get lost from this realization about the creative process.   

When you think you’re writing for social marketers specifically for a particular piece, you may in fact be writing for all marketers. This piece, for example, is for all content writers, but if it were just for social marketers, I should probably want to address items in detail that they are confronted with, like say, how to writer with a hook title, how to include the best possible excerpt teaser, or how to have a burning red-hot focus on the point of the piece throughout. Since it’s not about any of those, I’m more all over the place on this one, but that’s more to the point of my purpose here.   

In hindsight, this entire post is a kind of throat-clearing as a writer. I think (I hope) it may help others in the congregation to feel it’s okay now to clear theirs, as well. At least that’s how it always seems to go the few times I found myself in a pew. Want to cough? Go ahead! Cough up a comment or two while you’re at it! [tweetmeme source=”MarkBrimm”]

[tweetmeme source=”MarkBrimm”] If you already know everything there is to know about social media, then please move along.

…Still here? Great! Me, too!

While I don’t claim to be a foremost authority on social media (or much of anything else, I’ve decided in later life), I’ve learned a  thing or two while learning that fact: pay attention, watch, read, learn. This small list is not a “new books” list by any means, it’s a “you should have already probably read these” list for people newer to social media or who, like me, may not feel comfortable in casting aside the classic standards of the social media resource genre just because their time is valuable. Some of these authors do not entirely agree, which sis actually valuable in that you get some not-quite in-sinc takes on some social networking issues.

If you’re anything like me, you consider a good read on worthwhile subject matter from a durable voice a worthwhile use of your time. And for the record, these links on the titles below are referral links. If you click them and buy the books, I’ll get a tiny little commission to legitimate investing more time in this blog while I pursue less profitable posts, and which I think is pretty fair, and not only gets a great author a new sale and reader, but provides the visitor with a valuable new proven resource to study and refer to (hard copy, no less, which can be great for impromptu inspired notes as we all love to make). That said, hope you find this little list useful. And now (in case you’re still reading this blur at the top of the screen) the drumroll please…

1. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust by Chris Brogan and Julien Smith

The low down :

Twitter and Facebook are shaped as much by a noteworthy book as they are by its readers, admirers and practitioners of any insights they hold. And this one has lots of insight, as well as kudos from the social media community. Brogan and New Labs Marketing continue to be a driving force in demonstrating community and the principle of “trust” for social media marketing and networking. There is a good reason this book is first. Where it may not be a how-to in some respects, it is an absolute eye-opener about what the authors and a few others have long ago realized about the importance and nature of trust and transparency in social networking and social media marketing. For this reason, I would seriously recommend starting here, only because it’s the most insightful reading of key issues in social media and social networking at large.

2. Tribes: We Need You to Lead Us by Seth Godin

Here’s why :

Seth Godin is a prolific writer of books on what could be called “social media theory” and while I don’t own (and haven’t read) most of his other books, this one inspired the world to get on social networks and use them for things they really care about. If you want to understand the “twibes” phenomenon, or the possibilities of social media, you should start here.

3. Socialnomics: How social media transforms the way we live and do business by Erik Qualman

Why I picked this:

As some have pointed out, the book is short of documentation, and long on examples (remember “Dancing Matt” on YouTube?), but it is intended to show corporate decision-makers why social media is important to their brands today, and that it does brilliantly. While not a handbook on “how-to” for what it sets out to do, it certainly succeeds. It is a starter course, along with the previous two books on our list here, on why your company should consider going social with a brand.

4. Inbound Marketing: Get Found Using Google, Social Media, and Blogs (The New Rules of Social Media) By Brian Halligan, Dharmesh Shah, and David Meerman Scott

My reasons:

Low-budget marketing forces one to become smarter than the big guys. This is the unlikely advantage of having little or no venture capital in the hands of a survivor. Inbound Marketing shows how to apply the older branding principles of Al Ries and company to new levels in the age of social networking where PR can be a matter of viral phenomenon hits and misses.

5. Crush It!: Why NOW Is the Time to Cash In on Your Passion By Gary Vaynerchuk

A powerful book:

Gary Vaynerchuk is a marketing coach on steroids, with energy and drive that most us will never quite have. That’s his drive, to find a better way, to see deep into what the problem is quickly and put a solution into the fray. As Gary cogently explains, advertising dollars are what’s ultimately at stake for a blogger with a keen eye or a topic expert with a visionary outlook. And best of all, Gary practically tells you how to do it by giving you sample strategies that can inspire you to find your own model. Not to be missed.

6. Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide

By John Jantsch

A book full of tested insights:

John Jantsch has been doing and thinking about guerrilla marketing for a long time now. He’s all about low-budget marketing tactics that actually are proven and work. So this book is somewhat of a toolbox of such tried and true strategies for those who may have missed the dialogue in recent years. Consider Jantsch the knowledgeable uncle in marketing you could have seriously learned a thing or two from when you first started out. If you’re like many of us, you find that he has a few tricks up his sleeve that are always well-worth the purchase price. Also, it’s a great way to see how guerrilla marketing has evolved before and since this book, and a great way to see the value in defiant marketing voices who speak their mind (agreeing with them is not really the point, right?). After all, this is how social media was basically born, out of the grit of tenacious guerrilla marketers fighting expensive tanks with grenades and banana peels–and actually winning market share. [tweetmeme source=”MarkBrimm”]